Returns & Exchanges
Due to the perishable nature of our supplements and food products, we offer a 30-day satisfaction guarantee to ensure you love every sip of your Boba Tea Protein experience. If you are not completely satisfied with your purchase, please follow our streamlined return process to initiate a refund or exchange.
Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to return or exchange.
Review Policy Guidelines
Ensure your product is at least 75% full and was purchased within the last 30 days to qualify for a refund or store credit.
Package and Ship
Print your prepaid shipping label and securely package the items to prevent damage during transit back to our facility.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing